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Frequently Asked Questions

Is Career Coaching Right for Me?

How do I know if I need career coaching?

If you're feeling uncertain about your direction, unfulfilled, or stuck in your professional journey, coaching can help. A coach acts as a sounding board to help you unlock clarity, get unblocked, and feel confident in your choices and progress. You don’t need to wait to reflect or have it all figured out before you start coaching -- we’re here to meet you where you’re at. We help unravel the hairball of your thoughts :)

What industries do you have expertise in?

We've coached professionals across a broad range of roles and industries. Our process is designed to work for any field because it's built on proven fundamentals — capturing what you need to learn, assessing how you feel, and iterating until you're confident in your direction. Mostly we help folks in the business/corporate world but we have also supported people in healthcare, education & academia, creative fields/performing arts, nonprofits, and many more.

How should I think about picking the right career coach?

Think about what matters most to you — tools, format, coaching style, values, and track record. Ask thorough questions to assess fit, and look at testimonials and prior client success to see if their approach matches what you need.

How do you compare to your competitors?

A few things make WOKEN different:

  • Monthly billing with 24/7 support instead of expensive hourly rates
  • A step-by-step platform so you have a structured workspace for your homework that is shared with your coach, for progress in between your coaching calls
  • Full coverage of career exploration, networking, personal branding, upskilling, job search, interviewing, mindset, accountability, pivoting, career advancement, and much more (the combination of career exploration + job search especially makes us, and therefore you, stand out!)
  • A proven career path exploration process and unique, powerful career assessment to ensure you have full clarity on your ideal, best fit career path

How the Process Works

How does the process work exactly?

We create a customized strategy/roadmap that suits your goals and timeline. Then, when we are assigning homework to you that drives you towards your goals, we release one step of the process to you at a time through our platform. Your coach reviews your work between each step and sends feedback or unlocks the next step within 24 hours. This keeps things clear, manageable, and easy to follow.

What are the core steps I'll be doing during the career exploration process?

1. Onboarding — Commit to the process and get set up.
2. Assessment — Take an interests-based reflective assessment to uncover what you love doing and what you’re best at
3. Target Roles/Industries — Translate your interests into potential roles and industries.
4. Learning — Research, network, and reflection to compare, contrast, and narrow in on the best path.
5. Networking learn how to strategically network with target professionals
6. Upskilling do a skill gap analysis to assess your transferable skills and in what areas you need to level up
7. Branding Draft your resume, LinkedIn, cover letter, and professional summary
8. Job Search Strategy Learn a creative, holistic job search strategy so you spend your time wisely
9. Interview Prep Practice with mock interviews to strengthen your success.
10. Reflections Weekly reflections throughout the process to keep you on track.
11. And much more!

What would be the first few steps once I sign up?

If you're pursuing career exploration, you'll follow a few onboarding steps on the platform and jump into our reflective assessment before your first coaching call. If you're pursuing job search or other customized goals, you'll set up your first coaching call and decide the best starting point together with your coach.

Will I need to do anything outside of the platform?

Our platform and coaching cover the full career exploration and job search process — what to do, when, why, how, and where. The process is linear and the order of steps is purposeful, so there's no guesswork or need to jump ahead. We also have other Google Suite tools that will support your process.

How long does the career path exploration process take?

The process is self-paced. On average, if you put in 2–3 hours per week, you would reach clarity on your career path in about 2-3 months. You can go faster if you want — the process is ready for whatever speed you set!

Can I job search while I'm going through career path exploration?

We recommend finishing exploration before job searching. Applying before you have clarity risks landing in a role that isn't right for you — the kind of job hopping we're trying to help you avoid. We'll uncover your direction through exploration first, then apply it to a focused job search. If you need to move quicker, we’ll help you setup a custom roadmap that suits your timeline and needs.

What is the outcome of the process? How closely will I narrow in on a career direction?

You'll finish the exploration process with one top-choice role and one top-choice industry that represent the best fit for you. If you still have multiple options, that means there's more learning or reflection to do — we keep going until you have a clear direction.

What is your process based on?

We use fundamentals from ICF coaching standards and current job search best practices, combined with unique exploration processes developed over 8 years of coaching professionals through career exploration and job searching.

Plans & Pricing

How much does career coaching cost with WOKEN?

WOKEN's coaching plans are billed monthly and include both software access and coaching time — significantly more affordable than typical hourly coaching rates (industry average: ~$250–$300/hour. We designed it this way to make effective career coaching accessible to every professional who needs it.

How should I choose the right coaching plan for me?

The only difference between plans is the frequency of coaching calls. Consider your self-accountability, your goal timeline, and how much one-on-one time feels supportive to you. You can always toggle your plan up or down as things progress. If you’re not sure which plan to choose, book a free call with a coach to sort out the best plan for you.

How often will I chat with my coach?

Every plan includes the platform (where your coach sees your progress in real time), plus texting and email access 24/7. The frequency of coaching calls depends on the plan you choose.

What do the group coaching calls entail?

Group calls give you the chance to connect with ~10 other professionals on a similar journey. You'll cover open questions around mindset, accountability, and strategy. Clients consistently leave these calls feeling understood, motivated, and re-energized.

Do you help edit my resume, LinkedIn profile, and other materials?

Yes. Every plan includes guidance, templates, and full editing of your resume, LinkedIn profile, professional summary, cover letter, video pitch, portfolio, and other branding materials. Reviews can happen in between coaching calls via shared documents and/or during your sessions.

Billing & Policies

Can I cancel anytime?

Yes. We charge monthly with no minimum number of months required.

Can I change plans anytime?

Yes. Before your next monthly cycle, you can toggle your plan up or down depending on the level of support you want.

When will I get charged?

You're charged on the same date each month. For example, if you sign up on April 19th, your next charge is May 19th.

What's your refund policy?

Our plans are charged one month at a time. If you haven't used any coaching meetings or the platform for 14 days after your last charge and don't wish to continue, you can request a refund or switch to a different plan. Refunds credit your bank in approximately 5–10 business days. Coaching meetings require 24 hours notice to reschedule — without notice, the session is forfeited. Reach out to team@iamwoken.com with questions or a refund requests.